MySQL Database Maintenance
THIS IS A SCHEDULED EVENT Jul 15, 00:00 - 02:00 BST
Jul 11, 10:28 BST
Scheduled - We are performing essential maintenance to a a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
213.171.200.20
213.171.200.21
213.171.200.22
213.171.200.23
213.171.200.24
213.171.200.25
213.171.200.26
213.171.200.27
213.171.200.28
213.171.200.29
MySQL Database Maintenance
Jul 11, 03:00 BST
Completed - The scheduled maintenance has been completed.
Jul 11, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:42 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
213.171.200.25
213.171.200.26
213.171.200.27
213.171.200.28
213.171.200.29
Cyber Protect Maintenanace
Jul 10, 23:00 BST
Completed - The scheduled maintenance has been completed.
Jul 10, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 14:14 BST
Scheduled - Essential maintenance is taking place on the Cyber Protect platform. During this maintenance we expect that access to the management console (backup.fasthosts.com) will be unavailable. Any Backup operations are expected to proceed as normal however, we acknowledge a small chance that some may fail.
Website Builder Maintenance
Jul 10, 15:00 BST
Completed - The scheduled maintenance has been completed.
Jul 10, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:43 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
MySQL Database Maintenance
Jul 10, 03:00 BST
Completed - The scheduled maintenance has been completed.
Jul 10, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:38 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
213.171.200.20
213.171.200.21
213.171.200.22
213.171.200.23
213.171.200.24
MySQL Database Maintenance
Jul 9, 03:00 BST
Completed - The scheduled maintenance has been completed.
Jul 9, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 11:13 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
213.171.193.145
213.171.193.146
213.171.193.147
213.171.200.100
213.171.200.101
213.171.200.102
213.171.200.103
213.171.200.104
MySQL Database Maintenance
Jul 8, 02:50 BST
Completed - The scheduled maintenance has been completed.
Jul 8, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 11:10 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
213.171.218.167
213.171.218.226
213.171.218.228
213.171.218.229
213.171.218.231
213.171.219.95
MySQL Database Maintenance
Jul 3, 03:00 BST
Completed - The scheduled maintenance has been completed.
Jul 3, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 16:32 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.
The affected server IP addresses are as follows:
213.171.200.96
213.171.200.97
213.171.200.99
213.171.218.167
213.171.218.224
Database Maintenance
Jul 1, 00:29 BST
Completed - The scheduled maintenance has been completed.
Jun 30, 11:37 BST
Scheduled - We are performing essential maintenance to one of our MySQL database servers overnight. During this maintenance the server will be unavailable for a brief period.
The affected server has the following IP address:
213.171.200.95
CloudNX Control Panel Maintenance
Jun 25, 07:30 BST
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 14:23 BST
Scheduled - We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access will not be possible for the duration of the maintenance.
Network connectivity to the servers will not be affected.
Server network maintenance
Jun 24, 00:00 BST
Completed - The scheduled maintenance has been completed.
Jun 23, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 14:21 BST
Scheduled - We are undertaking essential maintenance on our Bare Metal, Dedicated Server, Cloud, and VPS (Editions 1 & 2) networks. While no service disruptions are anticipated during this period, we acknowledge a slight possibility of a brief network outage.
Website Builder Maintenance
Jun 5, 11:00 BST
Completed - The scheduled maintenance has been completed.
Jun 5, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 14:30 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Payment Gateway Issue
Jun 4, 14:43 BST
Resolved - The issue affecting our payment gateway has now been resolved.
Jun 4, 14:28 BST
Investigating - We are currently experiencing an issue with our payment provider, payments and renewals may fail when attempting purchases on your Fasthosts account.
We are investigating this issue as a priority and hope to have this resolved shortly.
CloudNX Control Panel Maintenance
Jun 4, 07:30 BST
Completed - The scheduled maintenance has been completed.
Jun 4, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 08:02 BST
Scheduled - We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access will not be possible for the duration of the maintenance.
Network connectivity to the servers will not be affected.
Email Forwarding Issue
Jun 4, 05:43 BST
Resolved - This incident is now resolved.
Jun 4, 03:16 BST
Monitoring - We have implemented a fix for the issue. However, we are still monitoring, and it will take a few hours for queued mail to complete processing the backlog.
Jun 3, 20:47 BST
Investigating - We are receiving reports that emails being forwarded are not reaching their destination. We are looking into what is occurring.
Cloud panel and services temporarily unavailable
May 21, 14:03 BST
Resolved - This incident is now resolved and an investigation into the root cause is ongoing
May 21, 11:20 BST
Investigating - We are currently experiencing an issue affecting our Cloud services - Cloud/Bare Metal servers, Load balancers, private & public networks, shared storage & VPN services, may be unavailable at this time, we are investigating the issue and hope to have this resolved as soon as possible.
CloudNX Control Panel Maintenance
May 21, 07:30 BST
Completed - The scheduled maintenance has been completed.
May 21, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 11:39 BST
Scheduled - We will be performing essential maintenance on the CloudNX Control panel. During this tim,e access to the CloudNX control panel, including KVM access will not be possible for the duration of the maintenance.
Network connectivity to the servers will not be affected.
Database Maintenance
May 15, 00:30 BST
Completed - The scheduled maintenance has been completed.
May 14, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:59 BST
Scheduled - We are performing essential maintenance to a part of the MySQL database server platform overnight. During this maintenance window, each server may be unavailable for around 5 minutes .
The affected server IP addresses are as follows:
213.171.218.233
213.171.218.234
213.171.218.236
213.171.218.237
213.171.218.239
213.171.218.240
213.171.218.241
213.171.218.243
213.171.218.244
213.171.218.245
213.171.218.246
213.171.218.248
213.171.218.249
213.171.218.250
213.171.218.251
213.171.218.252
213.171.218.253
213.171.218.254
213.171.219.88
213.171.219.90
213.171.219.93
213.171.219.94
213.171.219.96
213.171.219.97
213.171.219.98
Database Maintenance
May 14, 02:00 BST
Completed - The scheduled maintenance has been completed.
May 13, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:28 BST
Scheduled - We are performing essential maintenance to a part of the MySQL database server platform overnight. During this maintenance window, each server may be unavailable for around 5 minutes .
The affected server IP addresses are as follows:
213.171.200.121
213.171.200.122
213.171.200.123
213.171.200.124
213.171.200.125
213.171.200.126
213.171.200.127
213.171.200.128
213.171.200.129
213.171.200.130
213.171.200.131
213.171.200.132
213.171.200.133
213.171.200.134
213.171.200.135
213.171.200.136
213.171.200.137
213.171.200.138
213.171.200.139
213.171.200.140
213.171.200.141
213.171.200.142
213.171.200.143
213.171.200.144
213.171.200.148
213.171.200.149
213.171.200.150
213.171.200.151
213.171.200.152
213.171.200.153
FTP, Webmail & Legacy Web Server issues
May 8, 10:16 BST
Resolved - The issue affecting webmail has now been resolved and we are monitoring this, apologies for any inconvenience this has caused.
May 8, 09:20 BST
Update - The issue affecting our legacy web servers and FTP products should now be resolved, we are still working on returning webmail to operational status
May 8, 09:18 BST
Update - We are continuing to investigate this issue.
May 8, 09:17 BST
Investigating - We are currently experiencing an issue with a database providing services to our FTP , webmail & Legacy web server products , this is being investigated currently and we hope to have this resolved very shortly.
Website Builder Maintenance
Apr 23, 12:00 BST
Completed - The scheduled maintenance has been completed.
Apr 23, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:32 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Website Builder 503 Errors
Apr 15, 12:45 BST
Resolved - This incident has been resolved.
Apr 15, 12:09 BST
Investigating - Customers are experiencing 503 errors when trying to access their Website Builder website. Our engineers are aware of this issue and are working on it as a priority.
Server Control Panel Error 20
Apr 8, 10:16 BST
Resolved - This incident has been resolved.
Apr 8, 10:16 BST
Update - We are continuing to investigate this issue.
Apr 8, 09:26 BST
Update - We are continuing to investigate this issue.
Apr 8, 09:10 BST
Investigating - Customers are seeing Error 20 when trying to access the Control Panel area or CloudNX control panel for their servers. Our engineers are aware of the issue and are working on it as a priority.
Database Maintenance
Mar 28, 02:00 GMT
Completed - The scheduled maintenance has been completed.
Mar 27, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:23 GMT
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for 10-20 minutes during the duration of this change.
The affected server IP addresses are as follows:
213.171.200.85
213.171.200.86
213.171.200.87
213.171.200.88
213.171.200.89
213.171.200.90
213.171.200.91
213.171.200.92
213.171.200.93
213.171.200.94
Database Maintenance
Mar 27, 02:00 GMT
Completed - The scheduled maintenance has been completed.
Mar 26, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:22 GMT
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for 10-20 minutes during the duration of this change.
The affected server IP addresses are as follows:
213.171.200.75
213.171.200.76
213.171.200.77
213.171.200.78
213.171.200.79
213.171.200.80
213.171.200.81
213.171.200.82
213.171.200.83
213.171.200.84
